Loftus Designs accepts American Express, Visa, MasterCard, and Discover.

To order furnishings, you may contact Loftus Designs by phone, fax, e-mail, or mail.  We will assist you in selecting the options you prefer for your furnishing. Once your furnishing(s) specifics have been determined, you will be sent a Sales Order to review, sign and return; thus confirming the details of your order. All orders require a 50% deposit* with the balance due upon completion of the item. Orders to be shipped by freight carrier must be paid in full prior to shipping. Orders placed by Oklahoma residents or orders delivered to an Oklahoma address are required to pay applicable sales tax.

* Installment payment plans are available for purchases of $2000 or more.

Once your order has been confirmed and payment received, you will have three additional business days to cancel your order. After three days, construction of your furnishing will begin. After production is underway, only partial refunds can be provided and are based upon the stage of production your furnishing is in. Your order will be completed and ready to ship in approximately 8-10 weeks. Please allow an additional 1-2 weeks for your order to be securely packaged and shipped to you.  We are currently receiving excellent service using FedEx Freight as our primary freight carrier.

Loftus Designs guarantees its furnishings to match all specifications and be free of defects. Please note that because your furnishing is custom made to your personal specifications, you will not be able to return your furnishing, unless a defect or error has occurred. 

When your order arrives, you are responsible for performing a thorough inspection of your shipment. If you find any sign of damage to the item's packaging, it is imperative that you note the damage on the driver's delivery ticket. Concerns noted after the time of delivery will be addressed on an individual basis. However, be assured that we will not be happy unless you are happy. Loftus Designs prides itself in having completely satisfied customers.

Because each item is handcrafted to order, Wholesale Pricing and Designer Discounts are not available.

Shipping

Small items, such as toy chests and nightstands, are shipped via FedEx Ground Home Delivery.

Most items are delivered to your home via FedEx Freight curb-side service. 

When your order arrives, you are responsible for performing a thorough inspection of your shipment. If you find any sign of damage to the item's packaging, it is imperative that you note the damage on the driver's delivery ticket.  Damage claims are very difficult to process if damage was not noted at the time of delivery.

Heavy and extra large items, such as large dressers and armoires, may require White Glove Delivery via HomeDirect USA.  White Glove Delivery includes placement of the item in the room of your choice, un-packaging of your item, and removal of packaging debris.  White Glove service requires an additional 1-2 weeks of transit time.

White Glove service is available with any order for an additional charge.

Shipping rates provided include most locations in the continental United States.  Some outlying areas and islands may require an additional shipping charge.

Contact us for rates for international shipping rates.

Local Delivery Rates

Within the Tulsa area: $50 and up
Call for delivery rates to your specific location.

 

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